Shipping & Returns

Commercial Shipping Notice: If you choose the Commercial shipping option without providing a commercial address name, your shipment will be sent to the nearest freight terminal for customer pick-up. NOTE: We do verify that the address provided is a commercial address before shipping. If you'd like to know the closest freight terminal to your location, please call us at 800-773-3047.

Shipping: All aluminum fuel tanks and auxiliary fuel systems are shipped FOB from our manufacturing facility in Fort Worth, Texas. All purchases from our online store are sent prepaid freight.

We ship all aluminum auxiliary fuel tanks and fuel systems via LTL (Less Than Truckload). Items that are small and light enough may ship via UPS. Shipping and handling fees are applied to all prepaid orders. Freight collect orders will include an additional handling fee on the invoice.

Canada & International Shipments: All Canada (or cross-border) shipments will incur an additional handling fee. Please call for a price quote before placing your order.

To save money and time, we recommend shipping to a commercial address or freight dock pick-up. Residential shipments typically cost double compared to standard commercial deliveries or freight dock pick-up. During checkout, you'll have the option to choose your shipping method. If you select freight dock pick-up, we will contact you with terminal information and a tracking number. The freight terminal will notify you when your shipment arrives. We aim to use a terminal as close to your location as possible.

Lead Times: We strive to prepare your order for shipment as quickly as possible. For up-to-date lead times, please call us at 1-800-773-3047. However, we may be subject to delays from our suppliers. While we do our best, we cannot guarantee an exact delivery date. We do not control the shipping lanes in or out of our facility—though if we had a magic wand or teleport, we’d use them!

Freight Damage: If your order arrives damaged, you must notify the shipping company immediately. Aluminum Tank & Tank Accessories, Inc. is not responsible for, nor able to file, freight claims. Any missing or damaged shipments must be noted with the carrier at the time of delivery. It is the customer's responsibility to file a claim with the carrier. Claims for shipping errors must be made within 5 days of receiving your order.

Returns: Any order returned by the customer is subject to a 15% restocking fee. The customer is also responsible for all freight charges related to the return. Before returning any product, you must obtain an RGA (Return Goods Authorization) number from Aluminum Tank & Tank Accessories, Inc. Receiving an RGA or refund is not guaranteed and will be determined on a case-by-case basis.